Support
Help & support.
Questions, bugs, account or data requests — plus exactly how Plate Daddy connects to Strava, Facebook and the rest, and how to turn any of it off.
Get help
Three ways in.
The fastest way to reach a real person is email. We read every message.
Email us
The fastest line to a human. We read every message and usually reply within 1–2 business days.
Rate & review
Loving the app? A quick App Store review helps other lifters find it. Tap a star and say your piece.
Bugs & ideas
Hit a bug or want a feature? Send steps to reproduce, or your idea, and it goes straight onto the board. There's no ticket queue; there's a lifter with a laptop.
Your data
Connected services.
Plate Daddy is offline-first: your workouts live on your device and no account is required. A few optional features connect to outside services. Here's exactly what each one does and how to switch it off. We never sell your data.
Strava
When you choose to connect Strava, Plate Daddy uses it only to do what you ask: post a workout you completed to your Strava account, and confirm your connection. We request only the minimum Strava permissions needed, never post anything without your action, and never sell or share your Strava data. Disconnect any time in Plate Daddy under Settings → Connected Accounts → Disconnect Strava, or from Strava under Settings → My Apps → Plate Daddy → Revoke Access.
Plate Daddy can share workout cards and progress to Facebook when you choose to. We use only the Facebook permissions you approve, solely to post the content you select, never for advertising or profiling, and we don't sell Facebook data. Manage or remove access in Facebook under Settings & Privacy → Settings → Apps and Websites → Plate Daddy → Remove.
Instagram & Snapchat
Sharing to Instagram and Snapchat hands the card you picked straight to Stories. There's no account login, and Plate Daddy does not read any data from your Instagram or Snapchat account.
Apple Music & Spotify
The in-workout Now Playing marquee shows what's currently playing and lets you control playback without leaving your set. Plate Daddy reads only the current-track information needed to display it; it doesn't post anything or access your library or listening history. Revoke Spotify access any time from your Spotify account under Security & privacy → Manage apps.
Apple Health & Calendar
Optional. With Health sync on, finished workouts are written to the Health app as strength training, and body weight, body fat and macros mirror too. With the scheduler's calendar option on, planned training days are written to Apple Calendar. Both are off until you turn them on in Settings, and you can revoke either in iOS Settings → Privacy & Security.
Barcode lookups
Scanning a food barcode in Meal Planning sends the barcode number to USDA FoodData Central to fetch nutrition facts. Results are cached on your phone so they work offline afterward. No personal information is sent.
Full details are in our Privacy Policy and Terms of Service.
Account & data
Export, import & delete.
Your training history is stored on your device. You can export or import your full history any time from Settings → Data. You own your numbers; no account required. Turn on iCloud sync and every upload also keeps a timestamped snapshot you can restore.
Data deletion: to request deletion of any personal information associated with Plate Daddy, email Magarvin45@gmail.com with the subject line Plate Daddy Data Deletion Request. We'll process it within a reasonable time, subject to any legal or operational requirements. If you connected a service such as Strava or Facebook, you can also revoke access in that service's settings using the steps above.
Plate Daddy is not intended for children under 13.
Still stuck?
Email us and a real person will get back to you, usually within a day or two.